Thai cuisine is very popular with Singaporeans, especially tom yum soup.
But maybe not that dinner at a Singapore General Hospital Koufu food court who described his bowl of tom yum as “absolutely revolting”.
On Complaint Singapore’s Facebook page on September 3, David wrote that his Telur Thai tom yum soup was “absolutely not worth it!” “.
Telur Thai is proud to be a Halal certified Thai food stall, offering Thai cuisine using authentic ingredients from Thailand cooked by Thai chefs.
Sharing images of the $7.30 tom yum soup, David was disappointed when he was served just three “small” prawns and a sotong.
Stating that the prawns served weren’t fresh, he wrote, “Tom Yum soup given isn’t even half the container and 1/3 is just oil!! Absolutely disgusting! Won’t be buying again !”
David also said in his comments that he had not filed a complaint with Telur Thai and believed that “the ground staff working there are not empowered to do anything.”
When asked if he had made a report to Koufu, David, who declined to give his full name, told AsiaOne that he did not anticipate his complaint having an impact, “given that it is the franchise that trains the staff on how many pieces to put in and the central franchise buyer that buys the little shrimp.”
He also said on his Facebook post that he will not be frequenting this booth in the future.
AsiaOne has contacted Koufu and Telur Thai for comment.
Man only gets 4 slices of fish in $10 fish soup
A few months ago, another customer had a similar experience when he paid $10 for a bowl of fish soup from Compass One Kopitiam’s King Grouper Fish Soup store, but it came with only four slices of fish.
Lim wrote in his post, “This is daylight theft! I will never frequent their outlets again. The level has gone down since they started opening more and more outlets, and fish soup just isn’t what it used to be.”
He told AsiaOne he found the price of the fish soup “ridiculous” given the location of a food court.
King Grouper Fish Soup then told AsiaOne that the booth employee “may have made a mistake” by putting only four slices of fish instead of five for the fish soup.
Considering red grouper to be “a premium fish,” King Grouper Fish Soup wrote, “We believe our price is similar to market price if you compare it to other fish soup outlets. »
They added that they offered Lim a refund, but he refused to accept it.
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